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Warranty
De Luca Gioielli, via arenaccia 304,
Email: info@delucagioielli.com
De Luca Gioielli guarantees the authenticity of all the products in the catalog and the highest quality of all the materials used in the manufacture. Furthermore, each jewel is guaranteed on the authenticity of the precious stones and on the title of the precious metal.
All items are accompanied by a guarantee certificate which certifies their authenticity.
WARRANTY INFORMATION
All products for sale on De Luca Gioielli are accompanied by a guarantee certificate attesting to the authenticity of the product purchased, with all the fundamental characteristics:
- The warranty is void in case of improper use or tampering with the object.
- All jewels and watches are accompanied by a guarantee certificate from the manufacturer and are guaranteed by it for 24 months, as well as by indications in the specific guarantee booklet. It may happen that some brands have longer warranty times.
- The warranty for items purchased on De Luca Gioielli is valid for two years, and is valid nationally and / or internationally depending on the brand, and can therefore be used with all authorized retailers of the purchased brand. It is also possible to return an item to us to be sent under warranty.
- Warranty repair is a free service offered by De Luca Gioielli, if your product has a defect covered by the warranty. Otherwise you will be notified of the quote from the assistance center, which you can decide whether to accept or not.
- Warranty repair times vary according to brand. The timing can vary from 60 to 70 working days.
NB De Luca Gioielli reserves the right to request a photograph of the item in order to verify if the damaged product is suitable for repair under warranty.
INFORMATION ABOUT PHOTOGRAPHS
The photos of the site are provided directly by the manufacturer, are therefore indicative, because the supplier could make slight changes to the product without notice;
The colors of the photos may differ significantly from the original product depending on the computer monitors from which the online catalog is viewed.
Phone: +390817518903
80141 Napoli, Italia
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